Terms & Conditions

Welcome to the Altamra Store, Inc. (“Altamra”) website located at www.altamra.net (“The Site”). Altamra provides this site as a service to our customers. Please read the following terms of service (“Terms”) as they govern your use of our site and the services and content accessible via our site. To make these terms easier to read, the site and our services and content are collectively called the “Services.”

Privacy Policy

Please refer to our Privacy Policy for information on how we collect, use, and disclose information from our users. You acknowledge and agree that your use of the services is subject to our Privacy Policy.

Customer Satisfaction

At Altamra, we are providing customers with premium products and the best value for money. Our products are sold online only in limited quantities and with limited availability. We have done our best to display our items as accurately as possible via our services. Please be aware that variations in style, color, size, shape, and look may occur. If you are not satisfied with your purchase, please review our return policy mentioned below.

Orders and Payments

All orders placed through our site are subject to acceptance by Altamra. Prices are subject to change without notice, and we reserve the right to refuse any order at any time.

Shipping and Delivery

We ship to multiple regions with varying shipping fees. Delivery times are estimates and are not guaranteed.

Returns and Refunds

Due to the perishable nature of our products, we only accept returns for defective or damaged items. Please contact us within 2 days of receiving your order to request a refund.

Intellectual Property

All content on this Site, including text, images, logos, and designs, is the property of Haggan Group L.L.C. and is protected by copyright laws. Unauthorized use of any content is prohibited.

Limitation of Liability

Altamra shall not be liable for any indirect, incidental, or consequential damages arising out of the use of our products or services.

Governing Law

These terms are governed by the laws of Egypt. Any disputes related to these Terms will be subject to the exclusive jurisdiction of the courts of Giza, Egypt.

Changes to Terms and Conditions

We reserve the right to update these terms at any time without notice. Changes will be effective immediately upon posting on our Site.

Contact Information

If you have any questions about these Terms, please contact us:

Haggan Group L.L.C.
14 Fatma Roshdy Str, Suite 6 Omraneya, 12551 Giza, Egypt
Phone: +202-3780-9998
Email: info@altamra.net